Susan Murray

Susan Murray brings nearly 25 years of experience in immigration law to her role as Managing Paralegal at Serotte Law. She began working with the firm in 2008 as an independent contractor before joining full-time in May 2011. Throughout her tenure, she has managed large and complex caseloads, supervised team personnel and operations, and played a key role in developing processes and efficiencies that support the firm’s commitment to high-quality client service.

Susan earned her Bachelor’s degree in International Relations, with a minor in History, from Canisius College. Her early exposure to different cultures while living abroad sparked her lasting interest in immigration law. She has continued to build her expertise by attending many annual American Immigration Lawyers Association (AILA) conferences, where she deepens her understanding of both employment-based and family-based immigration matters.

Known for her analytical mindset and dedication, Susan focuses on improving workflows through comprehensive thought processes and operational analysis. She has worked with an array of clients — from global corporations and small startups to families pursuing immigration goals — providing practical, compassionate, and results-driven support to attorneys and clients alike.

Outside of the office, Susan enjoys skiing, both locally and across the U.S., hiking, and reading. She values time spent with her husband, son, daughter, and crazy Vizsla dog.

Her genuine concern for clients and passion for continuous learning make her an integral part of Serotte Law’s mission to help individuals and businesses navigate U.S. immigration law with care and precision.